1 reviews | Active since Dec 2016
Haval Edenvale - H1 - Inferior Product! / Inferior Service!
At the end of 2018 i was in the market for a new car, i had a Hyundai Getz 2009 model.
I remember driving past Haval in Edenvale and i saw the price on the H1 model and thought this is within my price range.
I bought the car in late December with some optional extras, Towbar & Smash and grab.
All i can say is for whoever is looking at Haval as a brand or the H1 as a good all round car, you are wrong.
Since the day i have had the car i have had a number of issues and it has been really frustrating.
The problems iv'e had with the H1 :
1. The smash and grab had to be redone 3 times to be done correctly. 2. I had the towbar fitted, the car was sent back to me with the bumper not installed onto the car correctly. Then the car was returned but by refitting the bumper another section of the car had come loose. The car had to go back again! 3. The aircon whistled, alright they had the car for a week but sorted it out. 4. There was a rattle on the driver side windows when it was open, it sounded as though the windows was loose. Again they took the car in and said its okay it was just a plastic clip holding the wires in the door that was making contact with the windows on the inside of the door. I got the car back and not only was the rattle still there, there was damage to the rubber seal where the window joins the door and the speaker randomly turns off. 5. There is sun damage or something to that effect on some plastic parts, i have been put onto a waiting list to have these fixed but consequently i have been told unfortunately HAVAL needs to find a cheaper way as this part joins to another to make it one? How can this be my problem?? 6. The car is very under powered, i cant stress that enough!! With no test drive i didnt know this but hey...
So my car has been back to HAVAL EDENVALE 7 times now, now they want it for an eighth time to sort out another issue they haven't actually fixed the 1st time but actually made it worse...again!
The dealer principle then proceeds to get his workshop to phone me and does not address the actual issue with me no phone call and an email here or there.
All i can recommend is if you as a customer are looking to buy this brand please stay far far away from it.
I am trying to return the car because i am outraged that a 3 month old car has so many problems? It feels like a joke actually....
Please stay away from this brand!!
