Bad Service- Service Department

The experience I have received from Haval Service Department, is nothing but disappointing. The service manager, does not take accountability. I bought a Haval H2 last year, had I have taken it back due to the breaks been faulty, to only be told there was wax on the break, seriously!!!! My car went in for its first service, (the windscreen had a minute chip) when I collected it the whole windscreen was cracked. When I approached the service manager (Ivan) he said that it was not his fault and they were not responsible for the damage. Costing me to replace the windscreen. Again the breaks were not seen to. On the 4th time taking it back to have the breaks sorted the MD Roy took it for a ride, saying the breaks were okay and still had plenty life left. The discs looked worn and we were told it was dirt. I took it to another Haval to get serviced , to be told that I had not breaks and the discs needed to be skimmed, costing me more money. When approaching the Edenvale branch, I get told that they would never lie to a customer. I am so disgusted with the way this was handled. I still wait for any response from the management / directors of Haval Edenvale.