Outrageously poor customer service!

I bought a new Haval H2 in November with 30km on the clock. It is now 11 months later and I am STILL waiting for (a) the roadworthy to be done, (b) my licence disk to be returned to me, which they needed to arrange the roadworthy; (c) ANY kind of correspondence from ANYONE at Haval with regards to how they will be sorting this mess out.

I have 14,870km on the clock, no licence disk (in my possession), and no roadworthy completed - all of which has been promised to me on numerous occasions. I have emailed, whatsapped, phoned - no action.

I want my licence disk, and I want the roadworthy arranged NOW!

Thrilled with the car, disgusted with the service.