Haus by Muse - Disgraceful

Haus by Muse is unprofessional at best and ********** at worst.

I ordered a sideboard in October and paid R14 999.00.

They promote their business on Instagram and the only time they respond to a client is to send you an invoice. Thereafter they are impossible to communicate with as you cannot leave a message on their cellphone and they don’t respond to emails.

After numerous emails and failed phone calls to them enquiring about my order, I received an email to say my sideboard was ready for collection. What a joke! As I live in Durban, my nephew went to first inspect it before I arranged transportation - it was missing a door, it had a cheap plywood back and the ‘carved’ handles were uneven and at different heights,

This was not what I ordered and paid for and I requested a refund. Eventually, I was told via email that a refund would be done in December. Nothing! And no response to our further enquiries.

Haus by Muse has now been reported to their bank’s ***** division, a case is being opened against them at the SAPS and I’ve reported the ‘company’ to Instagram. They are a disgrace and must not be supported…and worse, they don’t care!