Not what it says on the box
<p>Didn't get what the sales man promised, terrible support, software keeps giving errors, no feedback from HQ, they keep shifting the blame to someone else, they talk big but that is were the fun stops they didn't deliver what they promised or fixed what they broke. I've been stuck with them for over a few months over a legal binding contract, I tried giving them a few chances but after so many months and no change I feel compelled to warn their next target/client. They only care for the money and not anything else. Makes me so sick that companies would binned u to contract only to cover their own and not the one that's paying.</p>
Dear billy46,
Thank you for taking the time to write up your review on Hattech.
It is very unfortunate that your experience with us has been so troubling.
Your comments goes against all our brand values and we feel strongly that we speak as soon as possible to show you that we are fully committed to each and every partner using Hattech products or services.
HATTECH HQ apologizes for your experience and hope to get in contact with you ASAP to resolve any outstanding issues regarding your hardware/software and most importantly, the service you have received.
We believe anyone choosing our product becomes a not a client or customer, but a partner, as our aim is to help grow and develop your business with the products and services we deliver, at the most competitive rates available within South-Africa.
We do not believe in chasing money, but building relationships - that is one of the key reasons our business model does not rely on licensing fees on our software, which lies in contrast to all our competitors - our solution is a once off payment on all software, making it the easiest and most affordable solution to all SME’s.
Please can you reply with your contact information for us to get in touch with you ASAP in order to get this to a resolution and ensure that you are happy with your product as well as our service, or, if you do not feel comfortable with that option, feel free to contact me directly.
Thank you for your feedback, we appreciate your comments - we welcome all views and reviews - we believe this keeps all Companies honest and we will always use it constructively.
Kind regards
Regardt Els
National Sales Manager
Contact: ***
Dear billy46,
Thank you for taking the time to write up your review on Hattech.
It is very unfortunate that your experience with us has been so troubling.
Your comments goes against all our brand values and we feel strongly that we speak as soon as possible to show you that we are fully committed to each and every partner using Hattech products or services.
HATTECH HQ apologizes for your experience and hope to get in contact with you ASAP to resolve any outstanding issues regarding your hardware/software and most importantly, the service you have received.
We believe anyone choosing our product becomes a not a client or customer, but a partner, as our aim is to help grow and develop your business with the products and services we deliver, at the most competitive rates available within South-Africa.
We do not believe in chasing money, but building relationships - that is one of the key reasons our business model does not rely on licensing fees on our software, which lies in contrast to all our competitors - our solution is a once off payment on all software, making it the easiest and most affordable solution to all SME’s.
Please can you reply with your contact information for us to get in touch with you ASAP in order to get this to a resolution and ensure that you are happy with your product as well as our service, or, if you do not feel comfortable with that option, feel free to contact me directly.
Thank you for your feedback, we appreciate your comments - we welcome all views and reviews - we believe this keeps all Companies honest and we will always use it constructively.
Kind regards
Regardt Els
National Sales Manager
Contact: ***