Poor delivery service

<p>I am very disappointed in the way the delivery of the car was handled. According to your driver he wasn’t aware that he had to come to where I live to deliver the car, he thought he only had to go to Bloemfontein. I had to leave at 12, but had to wait until past 1 for the driver to arrive, which meant I only left at past 2.It was my problem to see how he was going to get back. Is specifically told you that we live in the middle of nowhere but still you expected your driver to get back on his own. It cost me R1000 as I had to take him back to Bloem to get a taxi back to JHB. We were only drive down with one car. I just don’t understand why you would change the original plans to get the car in Bloem, and not even tell your driver. So much for a brand new car but it had to be driven up and down. It didn’t even have enough petrol in to get me ¼ of the way to Bloem. I am very disappointed in you, as well as Volkswagen Hatfield Braamfontein. This delivery was handled very unprofessionally. Now delivery wasn’t “free”, it cos me R1000 and the car isn’t “brand new” has 2000 km on it. Now VW Hatfield cannot even refund me the petrol money that I used to get their driver back. The driver didn't even have enough money to buy himself food as he had to use his money to put in petrol as he had to drive 300km more than what VW Hatfield told him he was supposed to go.</p> <p> </p> <p>I am a very very disappointed customer.</p> <p> </p>