Pathetic service received

<p>I recently took in my vehicle for service (60 000km), a week later the car started giving me battery issue up until on the 31 Dec 2016, where I had to call road assistance to come and jump start the car and the technician who assisted me advised that I should bring in the vehicle because this issue will be on going if not attended to ASAP. On the 3 Jan 2017, I took the vehicle and David (Technician) had a look and advised that the battery needed to be replaced. I then asked David what's the alternative because I can't be looking for someone to jump start the vehicle every morning. That's when David called his Team lead (Jameel Ernest) to advise with the way forward. The guy was RUDE, he literally told me that there's nothing he can do to assist either than coming back within 15 working days to come and book for a new battery. I then asked him, how about I leave the car with you guys while waiting for the battery to be delivered. He told me that he currently doesn't have any courtesy car available after giving one to a lady right in front of me and the was a Polo Vivo parked opposite the entrance (I took a picture of the car). The vehicle is currently displaying few mulfunctions icons and the guys didn't even bother to help with.</p>