Hatfield VW, sold me a faulty Golf 7. Stranded

Hello Peter.

I bought a brand new car Golf 7 1.0 TSI In June 2018. I was so excited I even rated VW 10/10 on the survey, I loved the brand.

Four months later On the 26 October 2018 my car broke down on highway, the engine lost power and the car could not move anymore. I have taken the car back and I was told that it was trotler issue on the engine side they fixed in contact with VW SA, I took it back and gave them benefit of doubt.

Again last week the 21st November my car brokedown on the highway driving from work, I took it back and I was told that it’s someth they can fix. I have lodged a complaint with the VWSA of bad service I received from the dealership, nightmares I had going up and down resolving this matter. Stranded in the middle of the night.

I’ve asked that I need a replacement of this car as it is not safe for me to be driving such a car. VW sold me a faulty vehicle. I have taken this vehicle back to VW twice already within 5months of purchase, I have not even taken it for my 1st service. This sad and disappointing. VWSA came back and told me there’s nothing they can do if the dealership doesn’t wanna assist me.

Now I’m sitting with a broken brand new car which I don’t know what gonna happens next when I’m driving on the highway.

I was given a loan car, till this matter is resolved now. I’m being I must bring back the loan vehicle or else I will be reported to the police that I stole their car by the dealership, this is redicolus.

Please help me I can not be going back to take this car that is faulty, which is gonna give me problems when I run out of warranty. I’m being treatened that I will taken the legal by the dealership.

I feel cheated by this brand and so angry and disappointed. If this is how they sell their products and call themselves the best they are *****.