Faulty shocks that they refused to replace

I took VWJetta TDI to VW Hatfield on the 2nd Dec 2014, I complained about noise in the front shocks and bad handling. I left the car for the day and I was told they checked everything and all was fine. This noise continued and on my 2 year 30 000 service which was 6 months later I asked them to look at them again. They again said all fine. I had them tested independently that same day and the tests showed the shocks were faulty. The dealer principal said they don't accept the tests of 3rd parties because the testing stations are ******? I asked VW H.O to get involved, they sent a technician who also said they were fine. I had another test done and the results were the same as before. I then ordered new front shocks and said I would pay for them myself and have then tested and then refer to the Ombud. VW then agreed to replace them at their cost in July.<br> Anyone reading this who has a VW and feels the shocks are problematic should take their car to someone else to have them tested before relying on VW Hatfield to test them, especially if your car is still under warranty. They will refuse to replace them even if they are damaged. Their statement of number 1 in service is a farce.