No communication

I've attempted to contact the landline number, ***, multiple times, but it seems to be either busy or not even ringing. Additionally, I've sent a WhatsApp message without any success. My inquiry pertains to the delivery of the bed, as I was informed that it would be delivered on Wednesday, albeit without a specified time slot. Could you please liaise with your clients regarding this matter? It's concerning that there hasn't been any communication regarding the placement of the order or the expected delivery time. I find it unfair that I will be charged for the bed without receiving adequate communication from the company I purchased it from.