Bad Service

I am shocked at the pathetic service this branch of the Harvard Cafe Franchise.<br> <br> They were not busy, and couldn't even get an order right of two people. I am horrified to think what happens when it is busy.<br> <br> Ordered a bacon and egg tramazini, and received a bacon feta and avo tramazini. When we told her we ordered a bacon and egg tramazini, she said to us bluntly that they don't have that on their menu. SO WHY DIDNT YOU TELL ME THIS WHEN I PLACED MY ORDER????<br> <br> Waiter didn't explain the real problem and the manager came to the table uninformed and it is unprofessional to come and ask what its the problem, when your staff should tell you the story.