Oct '25 - Sep '26
Frequently Asked Questions About Hartbeespoort Mountain Resort & Conference Centre
How is Hartbeespoort Mountain Resort & Conference Centre rated on Hellopeter?
Hellopeter has tracked Hartbeespoort Mountain Resort & Conference Centre across 2 reviews. Hartbeespoort Mountain Resort & Conference Centre hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Hartbeespoort Mountain Resort & Conference Centre? Write a review to help others decide.
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Mar 2021
CANCELLED WITHOUT NOTICE, UNREACHABLE, AND COMPLETELY UNPROFESSIONAL
After what my family and I experienced, I feel it is my duty to warn other travellers , especially those travelling with children. or only females at night. I made a booking at Hartebee****rt Mountain Resort and Conference Centre well in advance, last year. I planned this trip carefully, excited to give my children a memorable getaway. I trusted this establishment with our time, money, and most importantly, our plans. Then, without any explanation, without any warning, and without any courtesy call or message, my booking was cancelled. No reason was given. No apology was offered. We were simply left stranded. To make matters significantly worse,, I discovered that their phone line is not working and their email is not working either. There is absolutely no way to get hold of anyone at this resort. For a business that takes advance bookings, this level of unreachability is not just inconvenient — it is deeply irresponsible. I was travelling with my children. This was not a solo trip where I could easily adapt or make last-minute changes. I had to deal with the stress of a cancelled booking, no accommodation arranged all because this resort could not be bothered to communicate or maintain basic operational contact channels. This is not the behaviour of a legitimate, customer-focused hospitality business. A resort that cannot answer its phone, cannot receive emails, and cancels bookings without reason or notice should not be accepting reservations from the public. I would strongly urge anyone considering booking here to think twice. Save yourself the stress, the disappointment, and the very real risk of being left without accommodation especially if you are travelling with family or children. Hartebee****rt Mountain Resort and Conference Centre , you owe your customers far better than this. A sincere, public apology and a full explanation is the very minimum you could offer. Until then, I cannot in good conscience recommend this place to anyone.
1 reviews | Active since Mar 2021
CANCELLED WITHOUT NOTICE, UNREACHABLE, AND COMPLETELY UNPROFESSIONAL
After what my family and I experienced, I feel it is my duty to warn other travellers , especially those travelling with children. or only females at night. I made a booking at Hartebee****rt Mountain Resort and Conference Centre well in advance, last year. I planned this trip carefully, excited to give my children a memorable getaway. I trusted this establishment with our time, money, and most importantly, our plans. Then, without any explanation, without any warning, and without any courtesy call or message, my booking was cancelled. No reason was given. No apology was offered. We were simply left stranded. To make matters significantly worse,, I discovered that their phone line is not working and their email is not working either. There is absolutely no way to get hold of anyone at this resort. For a business that takes advance bookings, this level of unreachability is not just inconvenient — it is deeply irresponsible. I was travelling with my children. This was not a solo trip where I could easily adapt or make last-minute changes. I had to deal with the stress of a cancelled booking, no accommodation arranged all because this resort could not be bothered to communicate or maintain basic operational contact channels. This is not the behaviour of a legitimate, customer-focused hospitality business. A resort that cannot answer its phone, cannot receive emails, and cancels bookings without reason or notice should not be accepting reservations from the public. I would strongly urge anyone considering booking here to think twice. Save yourself the stress, the disappointment, and the very real risk of being left without accommodation especially if you are travelling with family or children. Hartebee****rt Mountain Resort and Conference Centre , you owe your customers far better than this. A sincere, public apology and a full explanation is the very minimum you could offer. Until then, I cannot in good conscience recommend this place to anyone.