No proof of postage - no delivery - no refund

<p>I ordered items online from harrissportsmail.com, and selected an untracked version of postage due to the price. One can understand not having tracking on this option. </p> <p>The order was apparently dispatched via Royal Mail to SAPO (South African Postal Service).</p> <p> </p> <p>3 months later, the parcel has not arrived. I was told I could make a claim if I have proof of sending.</p> <p>harrissportsmail.com say there is no proof, as they bulk send,</p> <p> </p> <p>I must bite the bullet and loose the money I spent because of the lack of reciept? Surely there is a payment receipt for the item posted. But alas, noone is willing to assist, and it does not seem to be a concern to them. They have made their sale.</p> <p> </p> <p>Advise to anyone. Don't ever use a non tracked option when ordering abroad.</p> <p>Harrissportsmail.com was vague about the delivery, so be sure to read the fine print, and I would not expect helpul customer service from their side if you run into problems with receiving your parcel.</p> <p> </p> <p>Have they had any VALID form of proof of this being sent, I could have recovered something of the complete loss I have undertaken. They could not even confirm if my complete order went out. </p> <p> </p> <p>As far as I know, it was never sent.</p> <p> </p> <p> </p>