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GvdM
Grant van der Merwe

1 reviews | Active since Nov 2017

01 Nov 2017, 21:26

Harris & D'Arcy blue route faulty goods & *********** staff...!!!

So today, I thought I'd buy myself a smar****ch from Harris & D'Arcy in blue route mall, instant regret. The staff telling me about the know knows absolutely NOTHING, instead this idiot woman sucks specifications outta her thumb feeding me BS!

I then did my own research on the product wasn't happy with the watch so returned moments later to exchange it for something else of the same value...

OMG from bad to worse!!! I was given a defect watch that turns off whenever it wants to. I then returned to the store to exchange yet another watch only to be told that the tiny battery needs to charge for at least 16 hours only to be told by a supervisor that it has to be charged for 2hours, again, one store, two employees, different information, they don't know what the hell it is they're selling OMG how damn idiotic...

I'm then given another watch, then just before I left for home, on closer inspection, I realise that this watch is scratched & the simcard tray is damaged so I can't even use the damn thing.

I am utterly & entirely disgusted by the pathetic, horrid service, stupid *********** staff & broken watches, pathetic, that was my worst retail experience ever!!!

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GvdM
Grant van der Merwe's update08 Nov 2017, 18:39
Reviewer Update
Harris & D'ARCY The excellent customer service continues... So today the manager of Harris & D'ARCY Blueroute comes to my place of work along with a SECURITY! attracting all the attention of my colleagues & customers to hand me a THREATENING, ********-LIKE RANSOM letter wanting me to comply with their demands or else... (This has everything to do with the review of the service I received from Harris and D'ARCY Blueroute) I am shocked, embarrassed & distraught. One of their demands are for me to apologise by letter hand delivered to the company & staff that had treated me so badly days before. Another ransom demand of theirs is for me to hand deliver the apology tomorrow by 9am on the day I have to transport, assist & escort my 8month pregnant wife to hospital, this harassing & ******** behaviour by Harrison & D'ARCY now has my wife under so much stress & in her condition (high risk pregnancy) this could be damaging or fatal to my unborn son & most certainly damaging & harmful to my wife's well being, this is also putting under immense stress & I WILL HOLD THE MANAGER & company PERSONALLY responsible if anything should happen to my wife & unborn son unless this matter is resolved ASAP!