BAD SERVICE

I have paid my account in full. Spoke to the office Manager Chantelle on the 8th June 2020 for a letter to confirm that my account has been paid in full. She advised that they are working for two weeks at the office and then they are two weeks off. I can understand this. She advised me on Monday to contact her on Thursday 11 June 2020 to follow up regarding my paid up letter. On Thursday I was informed by Nicco that Chantelle left early to work from home and that there is no other manager that can provide me with the requested letter. This morning 12 June 2020 the answering machine is on to advise that they are not open. They are very clever because you have to sign a garnishing order against your salary if you don't pay them, but they can't provide you with a letter to confirm that your account has been paid in full. Harmsen Attorneys ***