AVdN
Arno Van der Nat
1 reviews | Active since Nov 2021
25 Nov 2021, 07:42
Harmonic Health Refund policy
I recently purchased two bottles of Harmonic Health sleep support. The manufacturer indicates that it has a full refund policy if not happy. I send mail to them after using the product as indicated, and seeing no benefits. After several attempts they have not rep**** back. Not a trustworthy business.
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Harmonic Health's replyOfficial
24 Apr 2023, 15:53 Hi Arno!
My sincere apologies that it has taken so long to reply and that we didn't address your issues at the time. We now have someone who is able to respond to concerns immediately and stay on top of things.
We are so sorry to hear that you struggled to get in touch with us! We pride ourselves in being open and honest at Harmonic Health and try to make sure we respond to every communication we receive!
Would you be able to forward the communication you sent, to ***? We would love to look into this matter to see what went wrong and how we can assist you!
You can also send a WhatsApp to *** to advise when you have sent the email to ensure there are no missed communications.
We look forward to hearing from you!
Have a great day!
Kind regards,
Kelly (PA to the Directors)
My sincere apologies that it has taken so long to reply and that we didn't address your issues at the time. We now have someone who is able to respond to concerns immediately and stay on top of things.
We are so sorry to hear that you struggled to get in touch with us! We pride ourselves in being open and honest at Harmonic Health and try to make sure we respond to every communication we receive!
Would you be able to forward the communication you sent, to ***? We would love to look into this matter to see what went wrong and how we can assist you!
You can also send a WhatsApp to *** to advise when you have sent the email to ensure there are no missed communications.
We look forward to hearing from you!
Have a great day!
Kind regards,
Kelly (PA to the Directors)
Harmonic Health's reply24 Apr 2023, 15:53
Official
Hi Arno!
My sincere apologies that it has taken so long to reply and that we didn't address your issues at the time. We now have someone who is able to respond to concerns immediately and stay on top of things.
We are so sorry to hear that you struggled to get in touch with us! We pride ourselves in being open and honest at Harmonic Health and try to make sure we respond to every communication we receive!
Would you be able to forward the communication you sent, to ***? We would love to look into this matter to see what went wrong and how we can assist you!
You can also send a WhatsApp to *** to advise when you have sent the email to ensure there are no missed communications.
We look forward to hearing from you!
Have a great day!
Kind regards,
Kelly (PA to the Directors)
My sincere apologies that it has taken so long to reply and that we didn't address your issues at the time. We now have someone who is able to respond to concerns immediately and stay on top of things.
We are so sorry to hear that you struggled to get in touch with us! We pride ourselves in being open and honest at Harmonic Health and try to make sure we respond to every communication we receive!
Would you be able to forward the communication you sent, to ***? We would love to look into this matter to see what went wrong and how we can assist you!
You can also send a WhatsApp to *** to advise when you have sent the email to ensure there are no missed communications.
We look forward to hearing from you!
Have a great day!
Kind regards,
Kelly (PA to the Directors)