Sub-optimal Service/Communication.

Waited almost of 3 months for my deposit to be paid back after moving out.

No clear communication hierarchy, my appointed realtor left the company without reaching out. We lived for 9 months in a unit with faulty lights.

Agents often do not reply to emails or whatsapps, even when the message states “please let me know once you have received”

Poor transparency regarding operations. (I had to ask for the exit inspection (multiple occasions), that my deposit be paid back, to find out what documents they need from me, etc. etc. )

Upon my exit inspection, I had to pay for curtain equipment that was not there when I moved in, even though I made this clear on more than one occasion, it was completely disregarded/overlooked (without a shred of supporting evidence/ documentation).