MP
Marilene P
1 reviews | Active since Jan 2023
31 Jan 2023, 21:22
Harcourts Dunn Rental Agents
I have indicated on many many occassions interest in a rental property advertised with Harcourts agents via property 24. The rental agents simply do not reply to the whattsapp messages or emails. Today we finally got a hold of the agent via another phone and was told rudely to send another whattsapp. No reply to date again. How are you supposed to view the property advertised? I never thought I would need to go to these measures... Owners of rental properties, please also advertise for alternative options. Areas mentioned above is Kuilsrivier and Durbanville. Its a shame.
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Replies (2)
Harcourts Dunn's replyOfficial
01 Feb 2023, 08:53Good morning Marilene
I am sorry about your experience and apologise for the service delivered. Can you please provide me with contact details to *** so I can check in with you and manage this.
It seems bizarre that you could not get hold of someone to assist efficiently. We also perform tenant matches to alternative properties on our CRM system so if you reacted on the adverti*****t you should have received communication from us.
Kind regards
Charl Kuffner
General manager
I am sorry about your experience and apologise for the service delivered. Can you please provide me with contact details to *** so I can check in with you and manage this.
It seems bizarre that you could not get hold of someone to assist efficiently. We also perform tenant matches to alternative properties on our CRM system so if you reacted on the adverti*****t you should have received communication from us.
Kind regards
Charl Kuffner
General manager
Harcourts Dunn's reply01 Feb 2023, 08:53
Official
Good morning Marilene
I am sorry about your experience and apologise for the service delivered. Can you please provide me with contact details to *** so I can check in with you and manage this.
It seems bizarre that you could not get hold of someone to assist efficiently. We also perform tenant matches to alternative properties on our CRM system so if you reacted on the adverti*****t you should have received communication from us.
Kind regards
Charl Kuffner
General manager
I am sorry about your experience and apologise for the service delivered. Can you please provide me with contact details to *** so I can check in with you and manage this.
It seems bizarre that you could not get hold of someone to assist efficiently. We also perform tenant matches to alternative properties on our CRM system so if you reacted on the adverti*****t you should have received communication from us.
Kind regards
Charl Kuffner
General manager
MP
Marilene P's updateReviewer Update
04 Feb 2023, 13:35Hi Chatl, thank you for your reply. Your contact details are not visible, so I cannot reply....
MP
Marilene P's update04 Feb 2023, 13:35
Reviewer Update
Hi Chatl, thank you for your reply. Your contact details are not visible, so I cannot reply....