ZB
Zaino B

1 reviews | Active since Jan 2016

25 Jan 2016, 23:24

Dissapointed Customer

When I made a booking I told the manager Greg I am bringing some international guests along. We were late but I advised them beforehand we would be late. Got to restaurant with our company guests and this is what happened<br> * serve my colleagues expired red square drinks<br> *no Jameson whiskey available yet charge for it on bill<br> *2 of out guests substitute chips for veg & salads so we has to pay R25 for veg and R35 for small salad.. what restaurant in this health buzz days does not substitute chips?? * we waited 45 mins for our starter and after starter another hour for mains and we were the only patrons.* I ordered 16 oysters yet they only had 10 but they are a seafood restaurant with oysters on their menu. * one guest ordered snoek which is R55 yet they charged us R72 for hake which was not ordered.* waiter was absent most of the time and we had to kept asking what is happening with our food order.* we ordered Johnny walker black and waiter brought doubles without even asking whether we want doubles..I could go on and on but was sooo dissapointed.. a place based at such a prominent spot but just caused embarrassment and anger. When I asked to see manager he was nowhere to be found

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