Worst Experience Ever!!!

<p>So I decide to go to cape over new year and stay on long street so I came across Happy Rhino Hotel. I booked accommodation for three days and paid. I later received a call from the hotel manager Amy to inform me that they cannot accept my booking as is was less than 5 days stay and that she would organize a refund. Amy said that this would be done on the 2nd of Jan as the accounts personnel will be back at work. Needless to says, 10 emails, endless calls later I have still not received my money. The staff is so rude, you can never get hold of the manager. Week in and week out I get told that they refund will be made by Friday. Let's just say, a month later of making the payments I have still not received me money!!!</p>