No refund, bad hotel.

Horrible service, I once stayed there rooms are too small. So this year I mistakenly sent money to happy rhino account, because I stayed with them last year, I called requesting a refund, the manager never picks her phone or call you back, since no one can help beside the Loraine person, i started to feel like she is delibarately ignoring me, it's been 3 weeks she can't even reply to one of my emails.