MOTOR HAPPY NOT APPROVING SERVICE AFTER DEDUCTIONS OF R3 708

I have been with Motor for over a year now. Wanted to confirm if i can book my car in for a service and i have been informed im over millage and will not be assisted. I normally service my car every June or after every 20000 KM Last year i had to wait for over 2 hours to get approval for a service. I should have just saved all my premiums 309X12 from the last service, nd Motor Happy is not ashamed to tell that they will not be covering. I would never recommend them at all