ND
Nombuso D
1 reviews | Active since Nov 2024
18 Nov 2024, 14:06
Why Happy Pay wants my online banking user details
Not sure but why does Happy Pay want you to link your online banking details on their site. Like they want you to put in your username and password as if you are on the banking site. I am not comfortable putting in my online banking information
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Happy Pay's replyOfficial
19 Nov 2024, 12:12Hi Nombuso Jane Dlamini
Thank you for sharing your feedback with us. We’re sorry to hear about your experience and want to make things right as quickly as possible.
We take your concerns very seriously and have already begun looking into the matter. A member of our team will be reaching out to you directly at your earliest convenience to discuss this further and work towards a resolution.
Your satisfaction is very important to us, and we appreciate the opportunity to address this. Should you wish to share additional details in the meantime, please feel free to let us know .
Thank you for your patience and for giving us the chance to assist.
Warm regards,
Happy Pay Team
Happy Pay's reply19 Nov 2024, 12:12
Official
Hi Nombuso Jane Dlamini
Thank you for sharing your feedback with us. We’re sorry to hear about your experience and want to make things right as quickly as possible.
We take your concerns very seriously and have already begun looking into the matter. A member of our team will be reaching out to you directly at your earliest convenience to discuss this further and work towards a resolution.
Your satisfaction is very important to us, and we appreciate the opportunity to address this. Should you wish to share additional details in the meantime, please feel free to let us know .
Thank you for your patience and for giving us the chance to assist.
Warm regards,
Happy Pay Team