SM
Sanelisiwe M

1 reviews | Active since Jun 2024

27 Oct 2025, 08:26

****ty ****en ****mers taking our money

I updated my banking details on the Happy Pay website three times, each time costing R6. I set my new bank as the primary account, but was shocked to find they still debited my old bank. It was easy for them to debit my new bank manually when I made the installment payment, but they couldn't do so before. To make matters worse, they've now debited me twice for two orders. I contacted them via WhatsApp, but they are ignoring my messages. I WANT MY MONEY BACK NOW!!!

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Replies (1)
Happy Pay
Happy Pay's reply17 Nov 2025, 15:32
Official
Thank you for your review .

What is Tokenization?Tokenization is not a hidden cost. It is a security technique that replaces sensitive payment details, such as credit card numbers, with a unique, random set of characters known as a “token.”This process protects your payment data because the actual card information is never used or stored. Even if someone were to access the token, it would be useless for making ********** purchases since it does not contain the real payment details.By using tokens instead of actual card information, businesses can:
  • Provide a secure and seamless payment experience.
  • Reduce the risk of ***** and data breaches.
  • Protect both themselves and their customers.
Who benefits from Tokenization?
  • E-commerce retailers – customer payment data is safeguarded, reducing the risk of breaches and ***** in online transactions.
  • Any business handling sensitive payment data – tokenization adds a strong layer of protection and compliance.
Important to note:
If a card does not load on the first attempt, prompts will appear on your screen to indicate the issue or error, guiding you on the next steps.