SM
Siphiwo M
1 reviews | Active since Oct 2024
18 Oct 2024, 12:40
Selling personal information.
Hi,
Happy Pay fronts like they offer pay later terms but they are in the business of selling personal information of people with bad credit scores.
I app**** for buy now and pay later, I was declined which I am okay with, however I do not appreciate the fact that my personal information was shared with a third party. I am now receiving emails and calls from Vantage Solutions for debt assistance which I did not consent to.
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Happy Pay's replyOfficial
19 Nov 2024, 12:28Hi Siphiwo Mguga
Thank you for sharing your feedback with us. We’re sorry to hear about your experience and want to make things right as quickly as possible.
We take your concerns very seriously and have already begun looking into the matter. A member of our team will be reaching out to you directly at your earliest convenience to discuss this further and work towards a resolution.
Your satisfaction is very important to us, and we appreciate the opportunity to address this. Should you wish to share additional details in the meantime, please feel free to let us know .
Thank you for your patience and for giving us the chance to assist.
Warm regards,
Happy Pay Team
Happy Pay's reply19 Nov 2024, 12:28
Official
Hi Siphiwo Mguga
Thank you for sharing your feedback with us. We’re sorry to hear about your experience and want to make things right as quickly as possible.
We take your concerns very seriously and have already begun looking into the matter. A member of our team will be reaching out to you directly at your earliest convenience to discuss this further and work towards a resolution.
Your satisfaction is very important to us, and we appreciate the opportunity to address this. Should you wish to share additional details in the meantime, please feel free to let us know .
Thank you for your patience and for giving us the chance to assist.
Warm regards,
Happy Pay Team