LR
Lynne R

1 reviews | Active since Jan 2020

23 Apr 2025, 14:33

Refund taken bk

It's the worst ever I won't recommend pple too buy wth them Payjstnow is the best you can gt I purchase with Happy pay had 2 wait so long 4 my refund then wen thy did the refund thy paid me twice on the 14th April then on the 15th April they took the 1 payment bk They insisted up until now thy never received the payment Even my bank say thy received the payment I dno wat kinded financial manager thy got coz she can't read figures So today thy debit my account agn wth another amount mind you now thy took my money twice

But i made a ***** case agn them I wil never agn thy are the worse u can gt

Wen u do a refund wth Payjstnow u gt ur money immediately you don't have this problems

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Replies (1)
Happy Pay
Happy Pay's reply23 Apr 2025, 14:46
Official
Hi Lynne 

Thank you for taking the time to leave your review—we truly appreciate your feedback.

As previously discussed in our chat conversation, our records indicate that you received a double refund. You mentioned that one of the two refunds was later debited from your account. To assist you further, we kindly request that you provide an official bank statement showing the transaction in question. This will allow us to trace the funds effectively and liaise with the bank to resolve the matter.

Without the bank statement, we are unable to verify the debit or initiate the necessary investigation, as the statement serves as proof of the transaction for the bank’s reference.

We appreciate your cooperation and look forward to resolving this for you promptly. Please don’t hesitate to reach out if you have any questions.

Regards 
Happy Pay Team