CL
Clarice L
1 reviews | Active since Sept 2024
10 Jan 2025, 08:35
Poor service
I am highly disappointed with the service. For my second purchase, the full amount was deducted without offering any payment options. Additionally, after linking my bank account, I was informed it cannot be removed from the system, preventing me from linking another account. The support provided via WhatsApp has also been pathetic and unhelpful.
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Replies (1)
Happy Pay's replyOfficial
13 Jan 2025, 10:03Hi Clarice
To address your question, by law, a creditor is permitted to retain your data for a minimum of three years and a maximum of seven years. It is important to note that any data collected is strictly used for its intended purposes, such as credit assessment and auditing, and is not shared with third parties without your explicit consent.
We want to assure you that we do not sell your data to any third party and that we fully comply with the Protection of Personal Information (POPI) Act. The information you have provided was used solely for the purpose of credit assessment. Regardless of whether credit was granted or not, we are legally allowed to retain this data for a specific period for auditing purposes.
Furthermore, as per the Consumer Protection Act, we strictly adhere to all regulations concerning your rights. Additionally, we offer the flexibility to add multiple card and account details to ensure that you can continue enjoying seamless transactions for your purchases.
Should you have any further questions or require additional clarification, please feel free to reach out.
Kind Regards
Happy PayTeam
To address your question, by law, a creditor is permitted to retain your data for a minimum of three years and a maximum of seven years. It is important to note that any data collected is strictly used for its intended purposes, such as credit assessment and auditing, and is not shared with third parties without your explicit consent.
We want to assure you that we do not sell your data to any third party and that we fully comply with the Protection of Personal Information (POPI) Act. The information you have provided was used solely for the purpose of credit assessment. Regardless of whether credit was granted or not, we are legally allowed to retain this data for a specific period for auditing purposes.
Furthermore, as per the Consumer Protection Act, we strictly adhere to all regulations concerning your rights. Additionally, we offer the flexibility to add multiple card and account details to ensure that you can continue enjoying seamless transactions for your purchases.
Should you have any further questions or require additional clarification, please feel free to reach out.
Kind Regards
Happy PayTeam
Happy Pay's reply13 Jan 2025, 10:03
Official
Hi Clarice
To address your question, by law, a creditor is permitted to retain your data for a minimum of three years and a maximum of seven years. It is important to note that any data collected is strictly used for its intended purposes, such as credit assessment and auditing, and is not shared with third parties without your explicit consent.
We want to assure you that we do not sell your data to any third party and that we fully comply with the Protection of Personal Information (POPI) Act. The information you have provided was used solely for the purpose of credit assessment. Regardless of whether credit was granted or not, we are legally allowed to retain this data for a specific period for auditing purposes.
Furthermore, as per the Consumer Protection Act, we strictly adhere to all regulations concerning your rights. Additionally, we offer the flexibility to add multiple card and account details to ensure that you can continue enjoying seamless transactions for your purchases.
Should you have any further questions or require additional clarification, please feel free to reach out.
Kind Regards
Happy PayTeam
To address your question, by law, a creditor is permitted to retain your data for a minimum of three years and a maximum of seven years. It is important to note that any data collected is strictly used for its intended purposes, such as credit assessment and auditing, and is not shared with third parties without your explicit consent.
We want to assure you that we do not sell your data to any third party and that we fully comply with the Protection of Personal Information (POPI) Act. The information you have provided was used solely for the purpose of credit assessment. Regardless of whether credit was granted or not, we are legally allowed to retain this data for a specific period for auditing purposes.
Furthermore, as per the Consumer Protection Act, we strictly adhere to all regulations concerning your rights. Additionally, we offer the flexibility to add multiple card and account details to ensure that you can continue enjoying seamless transactions for your purchases.
Should you have any further questions or require additional clarification, please feel free to reach out.
Kind Regards
Happy PayTeam