HG
Hermien G
1 reviews | Active since Feb 2025
16 Feb 2025, 18:51
Not Happy Pay at all!
Happy Pay has THE MOST user UNfriendly website. ever! I've tried probably 20 times to update my card details as I had to cancel my previous card after a ***** attempt. Nothing. A complete disaster. What should be so simple, is a nightmare. And now they want me to pay late fees...really? Who did your app/website for you? You need to get someone else and ask for your money back.
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Replies (2)HG
Hermien G's updateReviewer Update
17 Feb 2025, 21:04UPDATE: A very helpful and courteous Happy Pay employee contacted me this morning and assisted me to change my credit card details on their system.Most grateful and faith in them restored. Thank you Tyronne!
HG
Hermien G's update17 Feb 2025, 21:04
Reviewer Update
UPDATE: A very helpful and courteous Happy Pay employee contacted me this morning and assisted me to change my credit card details on their system.Most grateful and faith in them restored. Thank you Tyronne!
Happy Pay's replyOfficial
18 Feb 2025, 10:04Hi Hermien
Thank you for your kind words! We're delighted to hear that our team was able to assist you and restore your confidence in Happy Pay. Your satisfaction is our top priority, and we truly appreciate your support. If you ever need further assistance, don't hesitate to reach out.
Kind regards
Happy Pay Team
Thank you for your kind words! We're delighted to hear that our team was able to assist you and restore your confidence in Happy Pay. Your satisfaction is our top priority, and we truly appreciate your support. If you ever need further assistance, don't hesitate to reach out.
Kind regards
Happy Pay Team
Happy Pay's reply18 Feb 2025, 10:04
Official
Hi Hermien
Thank you for your kind words! We're delighted to hear that our team was able to assist you and restore your confidence in Happy Pay. Your satisfaction is our top priority, and we truly appreciate your support. If you ever need further assistance, don't hesitate to reach out.
Kind regards
Happy Pay Team
Thank you for your kind words! We're delighted to hear that our team was able to assist you and restore your confidence in Happy Pay. Your satisfaction is our top priority, and we truly appreciate your support. If you ever need further assistance, don't hesitate to reach out.
Kind regards
Happy Pay Team