MB
Michelle B

1 reviews | Active since Jun 2017

29 Jan 2026, 08:32

Help, Happy Pay RED FLAGS. I am very concerned

I have never contacted or registered or used Happy Pay, BUT I received an amount of R799.95 paid by them into my bank account. 1. Why did I get money? 2. How do they have my bank details? 3. How do I contact them? The number on Hellopeter that is averified account says the. Mailbox is full..... There are so many BRIGHT RED FLAGS.......

Please can I have advice ...... what do I do ..... am really concerned that this is a ****, *****, hacking ect ect

0
Replies (3)
Happy Pay
Happy Pay's reply29 Jan 2026, 11:27
Official
Hi Michelle 

Thank you for your review and for taking the time to speak with us.

It appears that your identity may have been compromised, and an account was opened with Happy Pay without your authorisation. We have emailed you all relevant details to enable you to conduct the necessary enquiries and to confirm whether any additional accounts may have been opened in your name.

In line with POPIA and our internal ***** prevention procedures, we recommend that you monitor your personal information closely and report any suspicious activity to us immediately. Rest assured that we are taking the necessary steps to protect your information and prevent further unauthorised activity.

Should you require further assistance or guidance, please do not hesitate to contact our team.

Kind regards,
Happy Pay Team
MB
Michelle B's update29 Jan 2026, 12:39
Reviewer Update
Happy Pay Team,
Can the lady that spoke to me earlier today please contact me urgently. Thank you
MB
Michelle B's update29 Jan 2026, 16:01
Reviewer Update
My identity was unfortunately compromised! Happy Pay, specifically Sheldon and Natasha assisted me and it is appreciated.