WM
Wendy M
1 reviews | Active since Dec 2025
08 Dec 2025, 22:36
Happy pay is a ****
Happy Pay is a **** , i paid upfront, never received confirmation that my order is successful and on their site they say my next payment is this months , how? When my order never went through and i paid R190 upfront payment, run away from happy pay , they won't even respond to email
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Happy Pay's replyOfficial
29 Jan 2026, 11:13Dear Customer,
Thank you for your review.
We would like to clarify how this process operates. Happy Pay functions solely as a payment method, in the same manner as a bank facilitates transactions. When a purchase is made using either Happy Pay or a bank card, any queries relating to confirmation, cancellation, or refunds are directed to the merchant, not the payment provider.
In this instance, Happy Pay does not manage or control inventory, stock, or order fulfilment. Our role is limited to processing the payment on behalf of the merchant. Accordingly, any matters relating to order confirmation, defects, incorrect items, refunds, or cancellations must be addressed directly with the merchant.
The merchant is responsible for initiating confirmations, refunds, or cancellations via their merchant dashboard.
Kind Regards
Happy Pay Team
Thank you for your review.
We would like to clarify how this process operates. Happy Pay functions solely as a payment method, in the same manner as a bank facilitates transactions. When a purchase is made using either Happy Pay or a bank card, any queries relating to confirmation, cancellation, or refunds are directed to the merchant, not the payment provider.
In this instance, Happy Pay does not manage or control inventory, stock, or order fulfilment. Our role is limited to processing the payment on behalf of the merchant. Accordingly, any matters relating to order confirmation, defects, incorrect items, refunds, or cancellations must be addressed directly with the merchant.
The merchant is responsible for initiating confirmations, refunds, or cancellations via their merchant dashboard.
Kind Regards
Happy Pay Team
Happy Pay's reply29 Jan 2026, 11:13
Official
Dear Customer,
Thank you for your review.
We would like to clarify how this process operates. Happy Pay functions solely as a payment method, in the same manner as a bank facilitates transactions. When a purchase is made using either Happy Pay or a bank card, any queries relating to confirmation, cancellation, or refunds are directed to the merchant, not the payment provider.
In this instance, Happy Pay does not manage or control inventory, stock, or order fulfilment. Our role is limited to processing the payment on behalf of the merchant. Accordingly, any matters relating to order confirmation, defects, incorrect items, refunds, or cancellations must be addressed directly with the merchant.
The merchant is responsible for initiating confirmations, refunds, or cancellations via their merchant dashboard.
Kind Regards
Happy Pay Team
Thank you for your review.
We would like to clarify how this process operates. Happy Pay functions solely as a payment method, in the same manner as a bank facilitates transactions. When a purchase is made using either Happy Pay or a bank card, any queries relating to confirmation, cancellation, or refunds are directed to the merchant, not the payment provider.
In this instance, Happy Pay does not manage or control inventory, stock, or order fulfilment. Our role is limited to processing the payment on behalf of the merchant. Accordingly, any matters relating to order confirmation, defects, incorrect items, refunds, or cancellations must be addressed directly with the merchant.
The merchant is responsible for initiating confirmations, refunds, or cancellations via their merchant dashboard.
Kind Regards
Happy Pay Team