MM
Molebogeng M

1 reviews | Active since Aug 2020

17 Sept 2025, 22:58

Frustration at its best

I was so happy first tym i used this. this tym around m just experiencing frustration 🫤. been trying to make a payment of R2500 n happy pay wants me to approve a payment of R6. What the hell is going on. do u want to help me or not? why is the upfront payment of R2500 required if u inly gona take R6. m so angry with this system cos I desperately need this item that m trying to order

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Replies (1)
Happy Pay
Happy Pay's reply18 Sept 2025, 08:49
Official
Hi Molebogeng Morwe

Thank you for your review . 

Kindly note that I have taken the time to review your profile as well as any communications you may have sent. I was unable to find any record of communication from you on our end.

On your account, I can confirm that you currently have a card loaded, which was added in April 2025. It appears you are now attempting to load a new card.

Please note that the process below explains tokenization, which applies not only with us but also across other enterprises:
What is Tokenization?
Tokenization is not a hidden cost. It is a security technique that replaces sensitive payment details, such as credit card numbers, with a unique, random set of characters known as a “token.”

This process protects your payment data because the actual card information is never used or stored. Even if someone were to access the token, it would be useless for making ********** purchases since it does not contain the real payment details.

By using tokens instead of actual card information, businesses can:
  • Provide a secure and seamless payment experience.
  • Reduce the risk of ***** and data breaches.
  • Protect both themselves and their customers.
Who benefits from Tokenization?
  • E-commerce retailers – customer payment data is safeguarded, reducing the risk of breaches and ***** in online transactions.
  • Any business handling sensitive payment data – tokenization adds a strong layer of protection and compliance.
Important to note:
If a card does not load on the first attempt, prompts will appear on your screen to indicate the issue or error, guiding you on the next steps.

KInd Regards 
Happy Pay Team