LK
Lisa K
1 reviews | Active since May 2016
25 May 2024, 14:59
Fishy bank Sign up process - How legit is this service
I wouldnt trust happy pay, their process to link your bank account is very fishy!! You have to sign into your banking with all your information ON THEIR SITE then they want you to enable your internet banking on your app,,, Mmm why. So they want your log in details and you to allow internet banking (so if someone has these details they can simply log into your account on a laptop). Just be weary!! I use alot of these pay later services and this is by far the most suspect sign up.. I decided to cancel and stick to PayJustNow.
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Happy Pay's replyOfficial
04 Jun 2024, 11:24Hi Lisa!
Thank you for sharing your feedback. We understand your concerns and want to clarify our process. When linking your bank account, we require online banking credentials to access bank statements securely. This step allows us to assess your creditworthiness and affordability accurately.
Please note, we only have read-only access to your bank account, ensuring we cannot perform any transactions. Activating online banking is necessary for this process.
We prioritise your security and follow stringent protocols to protect your information. If you have any questions or need assistance, please reach out to our support team through the link below and they will be able to assist.
Happy Pay's reply04 Jun 2024, 11:24
Official
Hi Lisa!
Thank you for sharing your feedback. We understand your concerns and want to clarify our process. When linking your bank account, we require online banking credentials to access bank statements securely. This step allows us to assess your creditworthiness and affordability accurately.
Please note, we only have read-only access to your bank account, ensuring we cannot perform any transactions. Activating online banking is necessary for this process.
We prioritise your security and follow stringent protocols to protect your information. If you have any questions or need assistance, please reach out to our support team through the link below and they will be able to assist.