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Xolani N

1 reviews | Active since Nov 2019

09 Nov 2024, 06:24

Don't try Happy pay

My problem with this company is late fees they've charged me R200 for the late fees I don't know why because my account was paid with in two months evens the banks loan don't charge that interest and they're not transparent they keep sending e mails everyday

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Replies (1)
Happy Pay
Happy Pay's reply19 Nov 2024, 12:25
Official
Hi Xolani Nkumanda


Thank you for sharing your feedback with us. We’re sorry to hear about your experience and want to make things right as quickly as possible.


We take your concerns very seriously and have already begun looking into the matter. A member of our team will be reaching out to you directly at your earliest convenience to discuss this further and work towards a resolution.


Your satisfaction is very important to us, and we appreciate the opportunity to address this. Should you wish to share additional details in the meantime, please feel free to let us know .


Thank you for your patience and for giving us the chance to assist.


Warm regards,


Happy Pay Team