Bad response Happy Pay

Happy Pay rep**** to my review today (6/1/2025) on Hello Peter and asked what emaill I used to contact them on a weekend as they cannot find a mail from me. I used their WhatsApp which was the only option I could find, which should be quicker but when I logged my query the reply I got was …… Please note our operating times…. ‘closed on weekends ‘. So them stating in their reply to my review that they do operate weekends is in direct contrast to their WhatsApp message. I had to wait until the Monday to ask them to reverse the incorrect double deduction. I can see by other reviews on the Hello Peter platform that i was not the only one that they double deducted in January 2025. Very very bad business practice. Definitely will not use them. I will now try Payfkex and Payjustnow .,