A Nightmare App
When I first started using Happy Pay, it was a breath of fresh air. The registration process was easy and it was never a hassle having to make monthly payments.
They were simply deducted from my bank account every month.
Well today I tried to make a payment and it was a nightmare.
The app says I have a great credit score and a good spend limit. However my bank balance is zero. I thus cannot make a purchase because my bank balance is zero.
This is ridiculous.
My bank balance is not zero. And if they really do have access to my bank statement, surely they see that?
Either their app is full of glitches or whichever technicians designed this app need to be fired or need more training.
Either way, I cannot deal with the frustration.
I will use either payflex or payjustnow.
Thank you.
Thank you for sharing your experience with us. We're truly sorry to hear about the frustration you faced. The issue you experienced may be related to one of our third-party suppliers, to help us resolve this as quickly as possible, could you please provide the email address associated with your Happy Pay account? This will allow us to look into the problem in more detail and ensure it gets rectified.
Your feedback is important to us, and we appreciate your patience as we work to improve our service.
Thanks,
Team Happy
Best regards,
Thank you for sharing your experience with us. We're truly sorry to hear about the frustration you faced. The issue you experienced may be related to one of our third-party suppliers, to help us resolve this as quickly as possible, could you please provide the email address associated with your Happy Pay account? This will allow us to look into the problem in more detail and ensure it gets rectified.
Your feedback is important to us, and we appreciate your patience as we work to improve our service.
Thanks,
Team Happy
Best regards,