dS
dipuo S

1 reviews | Active since Aug 2018

03 Aug 2018, 14:38

Very bad service...Like very bad

Honestly bid or buy needs to take action against Happy deals. They posted a return policy but failed to inform buyers that they are experieincing issues with the courier.

Yesterday the 2nd of August they sent me an email saying they are out of stock with the duvet i had purchased after i complained that the sent me the wrong colour Please see email below:

---------- Forwarded message ---------- From: Happydeals ********** Date: Thu, Aug 2, 2018 at 3:06 PM Subject: Re: bobPay EFT payment received on bidorbuy for order ********** 4 To: Dipuo Sehau **********

We sincerely apologize for the item, wrongly sent, however, we do not have stock for the one you order.

Kindly return the item via the post office or at the warehouse.

----Now today they just sent me this email below,that the duvet i want is in stock of all the colours advertised on BID OR BUY Website

---------- Forwarded message ---------- From: Happydeals ********** Date: Fri, Aug 3, 2018 at 2:23 PM Subject: Re: bobPay EFT payment received on bidorbuy for order ********** 4 To: Dipuo Sehau **********

Good day

Unfortunately. We no longer have a courier to collect for us as fast and furious is still on hold following other difficulties we've had with them.

We requested for you to return the parcel and we will resend the alternative color we have the following colors: Lilac and Beige

Grey and Cream

Lilac and Cream

Orange and Yellow

Pink and Turquoise

Brown and Yellow

Sky blue and Cream.

Thank you

Noks

Also how come they never told me that they will reimburse me once i use my own money to send via post office?

Is it me or these people dont have any respect for the people that make the company(buyers)

0
Replies (1)
Happy Deals
Happy Deals's reply03 Aug 2018, 15:00
Official

Good day

Thank you again for making us aware of this. Our customer consultant will contact you in due course to assist you further.

Regards

HappyDeals Team