1 reviews | Active since Jul 2016
bad client service
I ordered luggage bags from happy deals and when I received them they where damaged,I logged the call immediately on the 19th March 2018,they said they are sending driver to come collect now.as am writing now they havent collected and I have been calling however with no success. They say its not their fault its fast and furious who is at fault,all I asked was my refund as I cant be caught in the middle as a customer,the lady I spoke to said she is going to talk to her manager and I must hold,after 15 minutues of holding the call was dropped and the lady did not even bother to call me back to give me feedback.I have sent them pictures and am fed up with their nonsense.I would never advise anyone to order anything from them ever.
Good day
I'm sorry you had to go through all that, the lady you spoke to was not supposed to tell you about Fast and Furious as that is not your problem. I will check with the customer service team to upgrade on the level of service they give to our valued customers like you. Sorry again for this if they still have not assisted you please drop us an email and attention to the manager.
Kind Regards
Hapydeals Team!
Good day
I'm sorry you had to go through all that, the lady you spoke to was not supposed to tell you about Fast and Furious as that is not your problem. I will check with the customer service team to upgrade on the level of service they give to our valued customers like you. Sorry again for this if they still have not assisted you please drop us an email and attention to the manager.
Kind Regards
Hapydeals Team!