Rude ****phobic shop assistant

Good Day,

I wish to lodge a complaint regarding one of your shop assistants. This morning, September 1, I parked in one of the bays reserved for Handles Inc. customers only in Shop 3, Edward III Building, 70 Edwards Street, Tygervalley. A friend and I thought before we go inside the shop (Handles Inc.) we would stop at Limnos Bakery right next door before going to Handles Inc. to buy door and cupboard handles for my house, as well as some locks too.

One of the guys working at your store, light skinned, tall guy with light hair (could be bold), came across as aggressive and disturbed, rudely shouted at us to remove the car. I then explained to him our plan to rather first go to Limnos Bakery and then to Handles Inc. afterward, but the guy refused my response. I then moved the car and as I got in the car I saw another guy with dark hair, light skinned, also one of the shop assistants, laughing at us as if he somehow got pleasure out it and after that, both of them looked at us while waving.

I got the feeling that perhaps they thought we're *** (because my friend was wearing a flower print shirt) and decided to treat us like that. I also just want to say that there were no customers in the store and no one else was parking in front of the store. My thought is the two small minded people working there were probably bored and saw an opportunity to pick on us. Please, would someone look into this matter and let me know what steps would be taken against these two ******** people? They don't come across as smart people, perhaps that is why they are only shop assistants and nothing more.

I've always supported your store in Cape Town, CBD. I don't think I will ever return again. It seems like the guys at Handles Inc. in Edward Street does not treat their people equally and with respect. I shall in future rather go somewhere else where I know I will be treated with respect and deal with friendly, civilized people, and not the small minded people in Edward Street who are obviously out to bully people.

I am shocked, disappointed and deeply saddened by my experience at Handles Inc. in Edward Street. I sure hope the situation will be fixed in the future.