SB
Serena B
1 reviews | Active since Mar 2017
20 Jul 2024, 12:26
Hamadi Labs : Outstanding Payment Complaint
I just received an SMS from you guys on a number that i have never given you saying that I have not paid my account and you added extra fees.
How can this be possible when you guys NEVER sent me any communication with a bill to pay neither did you call me I did not even know that there was outstanding fees.
Kindly advise urgently it is against the law to add fees or take any action to an account where you have not even communicated with the client.
This is absolutely unacceptable and i will be taking this matter further
Helpful (0)
Replies (3)0
Replies (3)Hamadi Lab's replyOfficial
21 Jul 2024, 10:09Good day, thank you for the comment, this will be addressed and someone will get in touch with you.
thank you
thank you
Hamadi Lab's reply21 Jul 2024, 10:09
Official
Good day, thank you for the comment, this will be addressed and someone will get in touch with you.
thank you
thank you
SB
Serena B's updateReviewer Update
21 Jul 2024, 10:15Will the issue be resolved?
With regards to the extra charges your sms mentioned
With regards to the extra charges your sms mentioned
SB
Serena B's update21 Jul 2024, 10:15
Reviewer Update
Will the issue be resolved?
With regards to the extra charges your sms mentioned
With regards to the extra charges your sms mentioned
Hamadi Lab's replyOfficial
15 Mar 2025, 20:24Good day
my apologies for this poor service received, we will address this issue
my apologies for this poor service received, we will address this issue
Hamadi Lab's reply15 Mar 2025, 20:24
Official
Good day
my apologies for this poor service received, we will address this issue
my apologies for this poor service received, we will address this issue
