Halyards Hotel Port Alfred

My recent visit to The Halyards Hotel was unfortunately very disappointing. The condition of the rooms leaves much to be desired, and the level of cleanliness and maintenance is far below acceptable standards.

Upon entering the room, I was immediately hit with a strong, moldy smell. A closer inspection revealed mould on the mattresses and soap **** buildup in the showers on both the floors and walls. The general state of cleanliness was alarming and certainly did not meet the expectations one would have for a hotel of this standard.

Maintenance is another glaring issue. The fans and air conditioners are non-functional and appear to be purely decorative, offering no relief in warm weather. The toilet ran continuously, wasting water and causing unnecessary noise. Additionally, the ceilings appear hastily patched up with potty filler, and the paintwork is either incomplete or poorly done.

We asked to see other rooms, but the alternative options were in equally poor condition. For the price charged per night, it is appalling to receive accommodations in this state.

Considering the hotel is located on the Marina and claims to be a 3-star establishment, one would expect a much higher standard of upkeep. Sadly, the experience fell far short of expectations. I would strongly recommend that management invest in deep cleaning, proper maintenance, and overall improvement of the facilities to match the beautiful location they occupy.