Don’t care attitude Ford waterfall

On the 28th of January I purchased a car for my daughter from Halfway Ford . As advertised it said 21000 kms on the clock, once collected I saw it was 26000 on enquiry the sales executive said they will reimburse me some monies to date which is 16/2/23 all I’ve ever been hearing is lies it’s processed today , then tomorrow or my manager is not in . No real business ethics no moral values , as long as a sale is made it’s a done deal I don’t care that’s the attitude . I’m ****ed of . What happened to being dealing honestly ? It’s deceit and lies all the way. If you tell me it will be sorted out at the end of the month I would understand but don’t take me for a fool