1 reviews | Active since Nov 2014
False/Misleading information on website
<p>On the website (https://www.hairhousewarehouse.co.za/), the following is mentioned.... "Hi there, please note that we will no longer process orders after 20 December. We recommend using Card or Instant EFT for payment so we can process orders in time. Any orders placed after the cut-off will be processed in the new year on 9 January."</p> <p>After placing an order, and then speaking to the callcentre agent, I was informed that the cut off was in fact 12pm on the 15th December 2016.</p> <p>If this was mentioned on the website, I would not have placed the order in the first place.</p> <p> </p> <p>The callcentre agents I spoke to were very unsure of all the information they were proving me with, and I had to hold on numerous time, while they confirmed with colleagues.</p> <p> </p> <p>This is pathetic and disappointing service.</p>
