1 reviews | Active since Dec 2014
The worst hair suppliers in South Africa
Hair Kingdom is the pits! They are so unprofessional. You purchase but never get the actual hair you bought. I bought twice by them and both times I wasn't happy. I bought a 24" inch Peruvian in December last year, it was nothing like they had advertised. Instead it looked like a 18" and the density horrible very thin. But I don't know what made me go back. Than I bought Peruvian straight 26" , gues what? This Time it is was worse, they sent exactly the same hair from the previous year saying it will straighten up imagine. I'm so disgusted and disappointed. What a waste of my money. And they will keep coming up with weak excuses. I had to send the hair back (with my money) for an exchange. The exchange was for 16" deepwave that they advertised, but instead I got probably thats a 12 inch and they probably just used 1 bundle for the hair as there is no volume at all. All the wigs I ordered from them are nothing close to what they had advertised. I was so defeated I just stopped following them on Instagram and blocked them from my WhatsApp with their stupid ads, cz clearly they don't respect their clients as they kept denying when I sent them the pictures as proof everytime. If you are not an influencer, dont buy from these ******. If I could, I could give them a minus on these stars, they don't even deserve a star, not even 1! These pictures don't even do justice
Thank you for taking the time to give us a review and elaborate on your experience at Hair Kingdom.
I sincerely want to apologize for the experience you have encountered towards the purchases you have made. To address a few points mentioned in your review firstly all our items advertised is what a client receives if it is paid for, in respect we do offer customization but at an additional cost as it is optional, secondly you can not compare what you have made purchase for to someone else, as all our clients preferences and specifications are different and made in accordance to the confirmation of what they had made purchase for and thirdly in regards to grading quality and volume of the hair if you are unsure of any of the 3 all our consultants are qualified and they specialize in Hair so they are able to advise you as best as possible towards the item/s of your interest. Also bare in mind that all our hair is 100% human hair so it will have to be maintained and taken care of once received and all our items comes with its own Hair Care Guide, if you do require it you can contact us at your convenience and it will be provided to you as well as video tutorials and you are able to speak to one of our stylists if your require additional assistance.
I hope that my response clarifies and answers the problems you had faced and enlightened on the two occasions you had made purchase from us. We would also like to thank you for taking the opportunity in bringing these matters to our attention so that in the near future we can be more assisting towards all our clients in relation to their queries and uncer*****ies.
Thank you for taking the time to give us a review and elaborate on your experience at Hair Kingdom.
I sincerely want to apologize for the experience you have encountered towards the purchases you have made. To address a few points mentioned in your review firstly all our items advertised is what a client receives if it is paid for, in respect we do offer customization but at an additional cost as it is optional, secondly you can not compare what you have made purchase for to someone else, as all our clients preferences and specifications are different and made in accordance to the confirmation of what they had made purchase for and thirdly in regards to grading quality and volume of the hair if you are unsure of any of the 3 all our consultants are qualified and they specialize in Hair so they are able to advise you as best as possible towards the item/s of your interest. Also bare in mind that all our hair is 100% human hair so it will have to be maintained and taken care of once received and all our items comes with its own Hair Care Guide, if you do require it you can contact us at your convenience and it will be provided to you as well as video tutorials and you are able to speak to one of our stylists if your require additional assistance.
I hope that my response clarifies and answers the problems you had faced and enlightened on the two occasions you had made purchase from us. We would also like to thank you for taking the opportunity in bringing these matters to our attention so that in the near future we can be more assisting towards all our clients in relation to their queries and uncer*****ies.