MAVJ
Marlize Adendorff Van Jaarsveldt

1 reviews | Active since Aug 2018

10 Aug 2018, 18:59

No service.

We paid on the 5th of June and as per Bongani we would have received our clearance certificate 21days after payment. We handed in documents and was said time and again that everything is in order. Both by Bongani and Godfree. Today is the 10th of August 2018. And we are still at the same stage as in the beginning. If we don't send multaple emails or phone them we get no feedback what so ever. We are at a point where we'd rather get a refund and go somewhere else.

0
Replies (2)
Hahn & Hahn Attorneys
Hahn & Hahn Attorneys's reply16 Aug 2018, 16:16
Official

Good day madam,

We thank you for bringing your experience to our attention and can assure you that your experience is of utmost importance to us.

We confirm that our operations manager has spoken to you following your complaint and that we are in the process of resolving it.

Best regards,

Hahn & Hahn Attorneys

MAVJ
Marlize Adendorff Van Jaarsveldt's update27 Sept 2018, 12:47
Reviewer Update
Good day. We have sent the last paidup letters as they were struggling to get. Its been more than 21days. My husband has phone a couple of times to request an update but each time they tell him they will call him back (never does) and I have sent emails; also no response. At this point I wont recommend them to anyone as it seems like a waste of our money.