Bad Service, Unjust and harassment(Hahn Collections)

Following previous sms's and calls from Hahn Collections, I would like to find out what is happening with extra charges that have been made on my outstanding account. From September 2018 I have been paying R600.00 and I received a call in the End of November, beginning of December 2018.

The consultant advised me that the outstanding amount on the account was R1060.47 however I can continue to pay the R600.00 as agreed upon. 16 December 2018 I settled the account and I was only awaiting the next levies which is on the 01 January 2019.

After settling this account in December 2018 I still receive call and sms's from them and I am billing for collection fees even though the account was full paid. These sms's and call a deliberate with an intent to put charges on to an account that was settled.

I called there contacted centre and the call was answered on the second attempt, the consultant that attended to me (Precious, namely one of them) dropped the call whilst I was make a inquire to the matter. This is not the first such has occurred.

I am getting VERY irritated with the service level and the attitude of the employees Hahn Collections! The harassment, unprofessional and utter respect that has been shown be this company is really appalling.

I will escalate this further should I have to!

Regards Luvo Nyewe