ZS
ZELDA S

1 reviews | Active since Sept 2019

22 Aug 2023, 05:43

SABC DEBT COLLECTING COMPANY

This company collecting on behalf of SABC TV LICENCE needs to be investigated. Send proof of my payment for TV LICENCE. AND STILL THEY DO NOT ALKOCATE THE PAYMENT OR RESTORE MY ACCOUNT TO PAID. PATHETIC BUNCH. JUST KEEPS IN ASKUNG FOR PROOF OF PAYMENT HOW MANY TIMES MUST ONE SEND PROOF OF PAYMENT. THEY REALLY NEED TO GET SKILLED PEOPLE. WONDER WHO THE CEO OR OFFICE MANAGER IS. PLEASE INVESTIGATE THIS COMPANY THE DO NOT STICK TO THE RULES OF DEBT COLLECTING. HIGHLY FRUSTRATED.

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Replies (3)
Hahn Collections
Hahn Collections's reply22 Aug 2023, 07:42
Official
Good day Zelda,

We acknowledge your review and apologise for the inconvenience caused.
Unfortunately we were unable to allocate your payment due to the reference number used on your payment being incorrect, your payment has been sent for allocation to the SABC. The SABC will notify you once the payment has been allocated.

Kind regards,
Hahn Collections
ZS
ZELDA S's update22 Aug 2023, 10:11
Reviewer Update
Hell sure the reference used was my freaking TV licence number. So what now? If you vant trace it how the hell will they. Yet you collect on their behalf now and yet your employees could not once get back to me. Useless all of you. And yet I am hsnded over to you. I want a letter that this matter is closed from your side. I will not pay ant penalties or collection fees!
Hahn Collections
Hahn Collections's reply23 Aug 2023, 08:55
Official
Good day Zelda,

The TV Licence used in your reference was incorrect (There was a missing digit in the TV Licence number), this is the reason why we had asked for your proof of payment, in order for us to rectify the issue to send to the SABC to allocate on their side. We have now sent your proof of payment to the SABC with the correct TV Licence number so that they may allocate accordingly. SABC will inform you once the allocation has been made. 

Kind regards,
Hahn Collections