MN
Mpolokeng N

1 reviews | Active since Jan 2015

23 Aug 2022, 21:41

Refusing to offer a settlement discount

Unisa handed over my outstanding fees to them and when contacting me I told them I don't have consistent income so instead of making payment arrangements that I'm most likely to default I suggested I once of settlement with a discount. I provided them all supporting documents but they didn't even consider what I was proposing. Now they are threatening me to blacklist me even though I provided a possible solution while I still can make means. They are ignoring all financial challenges that we are faced with as we created those challenges ourselves. How is listing me going to help me in this case because it's only going to make matter for me. Unisa and this firm aren't interested in anything except ruining lives because they refuse to see reason for anything.

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Replies (3)
Hahn Collections
Hahn Collections's reply25 Aug 2022, 11:07
Official
Good day Mr Ntoi

 Thank you for taking your time to write a review about your experience with Hahn Collections. 

Kindly note that our client, UNISA does not offer any discounts on outstanding student fees and therefore we at HC are unable to provide you with a discount amount.

Furthermore to the above, please be advised that your current balance due to date is R4 010.00 and we are willing to accept:
R800.00 for the next 5 months effective from August 2022 until December 2022.
R500.00 for the next 8 months effective from August 2022 until March 2023.

Kind Regards,
Hahn Collections
MN
Mpolokeng N's update29 Aug 2022, 09:00
Reviewer Update
You are intentionally misunderstanding me, I have never refused to pay my outstanding debt, no matter the amount of the debt that doesn't change the challenges I've raised. I only raised a concern that I don't have consistent income and I even sent you proof of official communication from my employer saying employees will not be receiving salaries. We sometimes go up to three months without salaries, I want to know what's going to happend to the payment arrangement when I default? You want to blacklist students for tuition debt as if it's alcohol or clothing debt, how will that assist me in improving my life when I'm blacklisted. You are disregarding my challenges as if I asked for them. I would like a letter that states that when I don't receive my salary there will be no penalties and you will wait until I receive my salary then I'll pay. Kindly revert back to me asap so we can come to an amicable agreement and I can close this chapter.
Hahn Collections
Hahn Collections's reply12 Sept 2022, 13:04
Official
 Good day Mr Ntoi 

Currently be advised that your current balance due to date is R3 510.00 and the last payment received was R500.00 on the 31 August 2022 - thank you for the payment. 

Furthermore to the above, kindly note that no interest or fees accumulates on your balance due.

Kind Regards,
Hahn Collections