Harrasing me to pay for a TV license I never got

I am utterly disgusted and deeply disappointed by this entire situation. I am being falsely accused of taking out a TV license in Boksburg back in 2009 — something I have never done. I have never held a TV license, and whenever a TV is purchased, it is always under my husband’s account. Yet HC has been harassing me for two months over this *****ulent claim, which I only even learned about recently.

I immediately emailed SABC, demanding they investigate this *****ulent matter, and I have told HC’s agents multiple times that I have already contacted SABC for an investigation. Despite this, SABC has not responded, and HC continues to hound me.

Just last week, one of HC’s agents phoned me and behaved in the most revoltingly rude manner. I explained repeatedly that I do not have a TV license and could not possibly have bought a TV in Boksburg — since I reside in Cape Town, Western Cape — yet the more I explained, the more disrespectful she became, until she hung up on me mid-sentence.

Their customer service is disgraceful. The lack of professionalism, the blatant disrespect, and the ongoing harassment over something I never took out is unacceptable. I am disgusted by their conduct and appalled at the way they treat innocent people. I will see where I can report this people to an that agent who phoned me on the 17/4/2026 I am really disgusted by there service.