YN
Yonela N
1 reviews | Active since Apr 2018
20 Jul 2022, 15:38
Hahn Collections
I sent them Whatsapp yesterday, only for the agent to respond today with a lazy Voice note. Not even an automated message when WhatsApp has the functionality???
The owner of this company must review all their Processes and compliance.
I work at a contact center and I don't even trust this company from how the agents handled my account. I am just glad I will be paying directly to Unisa's account.
Helpful (0)
Replies (3)0
Replies (3)
Hahn Collections's replyOfficial
21 Jul 2022, 13:28Good day Mr Nombaba
Trust that all is well.
Thank you for taking my call.
As per our telecom earlier today, I once again apologize for the experience you encountered with the consultant at our firm. I can assure you that we at Hahn Collections do not tolerate such behavior.
Should you need assistance in the near future, please do not hesitate to contact me directly.
Keep well and stay safe!
Kind Regards,
Jean Goliath
Hahn Collections
Trust that all is well.
Thank you for taking my call.
As per our telecom earlier today, I once again apologize for the experience you encountered with the consultant at our firm. I can assure you that we at Hahn Collections do not tolerate such behavior.
Should you need assistance in the near future, please do not hesitate to contact me directly.
Keep well and stay safe!
Kind Regards,
Jean Goliath
Hahn Collections
Best regards,
Hahn Collections's reply21 Jul 2022, 13:28
Official
Good day Mr Nombaba
Trust that all is well.
Thank you for taking my call.
As per our telecom earlier today, I once again apologize for the experience you encountered with the consultant at our firm. I can assure you that we at Hahn Collections do not tolerate such behavior.
Should you need assistance in the near future, please do not hesitate to contact me directly.
Keep well and stay safe!
Kind Regards,
Jean Goliath
Hahn Collections
Trust that all is well.
Thank you for taking my call.
As per our telecom earlier today, I once again apologize for the experience you encountered with the consultant at our firm. I can assure you that we at Hahn Collections do not tolerate such behavior.
Should you need assistance in the near future, please do not hesitate to contact me directly.
Keep well and stay safe!
Kind Regards,
Jean Goliath
Hahn Collections
Best regards,
YN
Yonela N's updateReviewer Update
22 Jul 2022, 08:07Thank you once again Jean for such a speedy, professional response to the complaint above, I am happy with how the matter was handled and can say that my issue was once from how you handled the matter.
Will be paying for my account with the assurance that it is with a company that cares.
Thank you
Will be paying for my account with the assurance that it is with a company that cares.
Thank you
YN
Yonela N's update22 Jul 2022, 08:07
Reviewer Update
Thank you once again Jean for such a speedy, professional response to the complaint above, I am happy with how the matter was handled and can say that my issue was once from how you handled the matter.
Will be paying for my account with the assurance that it is with a company that cares.
Thank you
Will be paying for my account with the assurance that it is with a company that cares.
Thank you
Hahn Collections's replyOfficial
26 Jul 2022, 12:29Good day Mr Nombaba
I am pleased to know that you are happy with my service.
Keep well!
Kind Regards,
Jean Goliath
Hahn Collections
I am pleased to know that you are happy with my service.
Keep well!
Kind Regards,
Jean Goliath
Hahn Collections
Best regards,
Hahn Collections's reply26 Jul 2022, 12:29
Official
Good day Mr Nombaba
I am pleased to know that you are happy with my service.
Keep well!
Kind Regards,
Jean Goliath
Hahn Collections
I am pleased to know that you are happy with my service.
Keep well!
Kind Regards,
Jean Goliath
Hahn Collections
Best regards,