Hachette should update their customer service

When customers sign a subscription with you, you can at least send a detailed invoice for payment. You only send an amount on a piece of paper and when the customer disagree with the amount you request, you hand the customer over to debt collectors. No trying to sort the problem out!!! Straight to the debt collectors.<br> <br> Perhaps your next customer should rather be phoned and not just relay on posting correspondence via post office. If you watch the media you will notice that the Post Office is always striking and customers won't get their post in time.<br> <br> I am glad to say I had done business with you!!!<br> Never again!!!!<br> Useless!!!